Terms & conditions

Please read our 'Terms & conditions' carefully before placing your order with Ginger Mint Limited. 

Your personal information

We will only use your personal information in accordance with our 'Privacy policy'. We will use the personal information you provide us with to supply the products to you, process your payment for the products and if you agreed to it during the order process, to inform you about special offers and sales. You can stop receiving these at any time by contacting us and requesting to be removed from our Mailing List.

How to contact us

You can contact us by emailing

How we contact you

If we need to contact you we will either telephone or email you via the information you provided us with when you place the order. Please see our 'Privacy policy' for more information.


Our products

The images of the products for sale on our site are for illustrative purposes only. Although we have made every effort to display the colours accurately, we cannot guarantee that your computer's display accurately reflects the true colour of the products. The colour of your products may vary slightly from those images.

Although we have made every effort to be as accurate as possible, sizes, weights, dimensions and measurements indicated on our site have a 5% tolerance.


If any seeds that we supply prove to be defective (in regard to purity or germination) we will at our discretion replace the seeds free of charge or refund the payment made to us in respect of the defective seeds.  We will not consider this unless clear proof can be given that the seed grown and alleged to have performed unsatisfactorily was seed supplied by Ginger Mint Limited and that they have been stored correctly, sown in suitably prepared ground at the recommended time, treated carefully and correctly and subjected to such conditions as likely to produce a favourable crop.

Herbal infusions and botanical drinks

No medical or health benefits are suggested by drinking the herbal infusions or botanical drinks sold by us. Special care should be taken when giving to children, in pregnancy or when suffering from an ongoing disease, and we recommend that you seek the advice of a qualified health professional before consuming.

Please read the ingredients list prior to consumption. Some of our teas contain liquorice, so people suffering from hypertension should avoid excessive consumption.


Your order

Acceptance of your order will take place when we email you confirming dispatch of the products. At the point we email you the dispatch confirmation, a contract will come into existence between you and us. The contract will relate only to those products which are included in the dispatch confirmation.

You will be provided with an order/invoice number at the time of ordering. Please provide us with this number if you need to contact us about your order.

Dispatch times

Orders are dispatched as soon as possible and strictly in rotation, via Royal Mail within 7 days from our receipt of your order.  Our orders are sent to addresses in UK only (excluding Channel Islands) via Royal Mail 1st or 2nd Class.


We reserve the right to increase prices, including delivery costs, without prior notice. We endeavour to keep up-to-date prices available on our website.

The price of a product on the website includes VAT (where applicable) at the current rate chargeable in the UK at the time the order is placed. However, if the rate of VAT changes between the date of your order and the date of delivery, we will adjust the VAT you pay, unless you have already paid for the products in full before the change in VAT takes effect.

The price of a product on the website does not include delivery charges. Our delivery charges are advised to you during the check out process, and dependent on which delivery option you choose before confirming your order. To check relevant delivery charges, please refer to our 'Delivery' page.


Your order will be sent via Royal Mail. The products will be carefully packed to ensure that they reach you in perfect condition.  In the event of damage in transit, please notify us within 24 hours of receipt, by emailing, quoting the order/invoice number. Photographic evidence will be required.



You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all material or content supplied as part of the website shall remain at all times vested in us. You are permitted to use this material only as expressly authorised by us.

You acknowledge and agree that the material and content contained within the website is made available for your personal non-commercial use only and that you may (if necessary to make a purchase) download such material and content onto only one computer hard drive for such purpose. Any other use of the material and content of the website is strictly prohibited. You agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content.

For any questions please feel free to contact us.